Emergency numbers & useful contacts in the event of violence

Emergency numbers

In an emergency, you can contact:

The Fire and Emergency Service: 18 or 112
The Police: 17 or (+377) 93 15 30 15
sos-violences@gouv.mc
  The Accident and Emergency Service at Princess Grace Hospital: (+377) 97 98 97 69

 Information number

If you are looking for information, please call: 0800 91 90 10

This is an international freephone number which allows anyone in Monaco who is a victim of abuse to obtain free information. The service covers all types of abuse: rape and sexual abuse, abuse perpetrated within the family, sexual harassment, institutional abuse, etc. In addition, the following organisations work as a network and can help you to escape abuse.

In addition to the emergency numbers, there are other organisations who can provide support:

Department of Social Welfare and Social Services (DASO)

23 avenue Albert II - (+377) 98 98 41 00 - daso@gouv.mc

The Department of Social Welfare and Social Services (DASO) is staffed every working day from 9.30 am to 5 pm and is able to provide a response in such situations, offering an individual listening and guidance service. DASO staff are accessible throughout the country (for the cost of a local call). Confidentiality and anonymity are guaranteed by the general framework surrounding education and social work (professional confidentiality). The DASO includes a team of social workers who have been trained in different fields (social work assistants, specialist educators, psychologists, social and family finance advisors).

 
Family Mediation Unit:

6, boulevard de Belgique - Résidence le Saint-Sébastien - Entrance B
(+377) 98 98 21 12 - vprat@gouv.mc

Visitors will be greeted by the family mediator who is trained in dealing with domestic abuse, and a specific protocol will be proposed. The ethical principles of family mediation are applied, guaranteeing confidentiality and anonymity.

Family Mediator: Véronique Prat

 
Princess Grace Hospital

1, Avenue Pasteur Hôpital : (+377) 97 98 99 00
Accident and Emergency Service: (+377) 97 98 97 69

The hospital has staff who are trained to care for victims of abuse.

 
Other social welfare organisations

Office for the Elderly and Social Support
Place de la Mairie
(+377) 93 15 28 83 - secretariatas@mairie.mc

Monaco Red Cross (social service)
(+377) 97 97 68 18 - aide-sociale@croix-rouge.mc

Monaco Social Security Funds (social service)
1, rue Louis Notari
(+377) 93 15 43 33 ou (+377) 93 15 43 36 - social@caisses-sociales.mc

Visitors welcome without an appointment on Tuesdays and Thursdays
Reception on 2nd floor: from 8.30 am to 12 pm and from 2.30 pm to 5 pm

Police Department
2, avenue Albert II
Minors and Social Protection Section: (+377) 93 15 31 58

Outpatient facilities

Domestic abuse has an enormous impact on the health of women and children who may be referred to:

The Psychiatry and Medical Psychology Unit (UPPM)
La Roseraie - 7 bis avenue des Ligures (Espace Fontvieille - 1st floor)
(+377) 98 98 44 20
The service is open during the week from 9 am to 5 pm, Monday to Friday.
Public opening hours are from 9 am to 4.30 pm.

The Medical Psychology Centre (CMP)
9 bis rue Plati (access via Rue Joseph Bressan – former Plati nursery school) - (+377) 98 98 46 64
Monday to Thursday: 9 am to 6.30 pm
Friday: 9 am to 4.30 pm

 
Charities

Association for Assistance to Victims of Crime (AVIP)
(+377) 93 25 00 07 - avip@monaco.mc